Refund policy
Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your product, you may return it under the following conditions:
-
Return Period: You have 14 days from the date of delivery to request a return.
-
Eligibility: The item must be unused, in its original packaging, and in the same condition as received.
-
Return Process: Contact us at [Your Contact Email] to initiate a return. We will provide instructions on how to send the item back.
-
Refunds: Once we receive and inspect the returned item, we will process your refund within 7 business days to the original payment method.
-
Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Exchanges
If you received a damaged or defective product, please contact us within 48 hours of delivery to request an exchange.